Support

Type any keywords to the search field or choose one of the support categories below to get answers to your questions.
If you didn't find the answer just select one of caregories below and open support ticket at bottom of page.

Is my (older) OS or DAW supported?

Please go to Detailed download filter, select the product and host or platform. Then you will be able to select version of our product filtered by your criteria.

Note: We have RTAS support in most of the older plug-ins.


Serial number does not work

Software was downloaded but the installer does not recognize my serial number:

If you have used the serial number for download, it is valid and it should work in the installer. Especially when you copy & paste the serial from email message, there could be an invisible character (space, line feed etc.) copied with the numbers. Please delete the space following the serial if it is not recognized.

The download page rejects the email address and the serial number

Please fill in the form and include the serial number, we will check it.


If you have not found the answer to your questions, please use this form to contact our support team.

Open support ticket