Support

Type any keywords to the search field or choose one of the support categories below to get answers to your questions.
If you didn't find the answer just select one of caregories below and open support ticket at bottom of page.

There is no ToneSpot Express Demo version, the download takes me to the demo of Pro

There are Pro, Express and Demo versions. Please download the Pro version demo, load presets without adjusting the parameters and you will have the behavior and sounds of the Express version. You may also decide that you need the parameters and then you might consider to buy the Pro version.

Download software for Windows or MAC OS X

To download any software product from our website please follow steps below:

  1. Go into download section: http://services.audified.com/download
  2. Select the product you are looking for from drop down box below the main menu.
  3. According to the operating system you are using, click the appropriate icon at the right of the list
  4. Fill the download form with all required information. You can also choose version of the product located in drop down box at the beginning of form.
This procedure is same for both supported platforms of operating system (Windows, MAC OS X).

inValve download problem. Rejects serail number

First please check your serial number:

  • If your serial number begins with: 025-..., you have got older version 1.x.x
  • If your serial number begins with: 058-..., you have got actual new version 2.x.x of this product.

Please select the proper version in download form. All available versions are listed in selectbox "version".


ampLion download problem

Are you getting this error message?
Verification failed. Our webmaster was alerted and will response soon as possible.
There is problem with old serial numbers emissed to thirdparty distributors such as Guitar Center or JRR shop. The error is only security percusion and our webmaster will fix your serial number as soon as possible.

STA Effects download problem (form rejects serial number)

First please check your serial number:

  • If your serial number begins with: 059-..., you have got older version 1.x.x of this product.
  • If your serial number begins with: 072-..., you have got newer version 2.x.x of this product.

Please select the proper version in download form. All available versions are listed in selectbox "version".


If you have not found the answer to your questions, please use this form to contact our support team.

Open support ticket