Serial number does not work

Software was downloaded but the installer does not recognize my serial number:

If you have used the serial number for download, it is valid and it should work in the installer. Especially when you copy & paste the serial from email message, there could be an invisible character (space, line feed etc.) copied with the numbers. Please delete the space following the serial if it is not recognized.

The download page rejects the email address and the serial number

Please fill in the form and include the serial number, we will check it.